Yes. CareAscension is designed to operate in full alignment with HIPAA requirements for safeguarding Protected Health Information (PHI). Built on a secure, white-labeled care coordination platform, it supports HIPAA-aligned administrative, physical, and technical safeguards—including encryption in transit and at rest, role-based access controls, audit logging, secure authentication, and Business Associate Agreement (BAA) support. In addition, MCS Holding Company LLC enforces operational policies, workforce training, and governance controls to ensure compliant delivery of CCM, RPM, and care coordination services.

Yes. CareAscension is designed to integrate with most established EHR and Practice Management systems using standards-based APIs (FHIR, HL7), secure data feeds, and flat-file exchanges. These integrations support patient enrollment, care coordination, clinical documentation, and billing-ready reporting without disrupting existing workflows. Integration scope is confirmed during discovery, and CareAscension is built to augment—not replace—your current clinical and financial systems, allowing teams to continue working in the tools they already use.

CareAscension supports the full set of CMS-approved CPT and HCPCS codes for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and related value-based care programs. This includes core CCM codes such as 99490, 99439, 99487, and 99489, RPM codes 99453, 99454, 99457, and 99458, and G0511 for RHCs and FQHCs. CareAscension also supports workflows and reporting for RTM, BHI, PCM, TCM, AWV, and APCM programs. Reimbursement amounts are based on CMS national averages and may vary by payer and geography.

Yes. You can schedule a demo and discovery session to see the CareAscension platform in action and discuss how it fits into your clinical, operational, and revenue workflows. Sessions include a guided walkthrough of care coordination features, CCM and RPM workflows, EHR/PMS integration approach, and deployment options. Each discovery is tailored to your organization and focused on fit, feasibility, and ROI, not a generic product demo.

CareAscension is designed for rapid, low-disruption implementation, with most organizations live within 30 to 90 days depending on scope, integrations, and service model. The timeline includes discovery and planning, platform configuration and integration, team training with a pilot launch, and full go-live with optimization. Organizations leveraging CareAscension BPO/BPaaS often go live faster due to pre-built workflows, trained staff, and standardized playbooks.

AI AscensionReach uses intelligent automation to reconnect with leads in your existing CRM that were never contacted, went cold, or stopped responding. Instead of letting those opportunities die, our AI re-engages them through personalized outreach and qualifies real interest so your sales team only talks to people who want to move forward.

Yes. We follow best practices around opt-in messaging, compliance standards, and secure data handling. During onboarding, we review your workflows to ensure alignment with applicable regulations and industry norms.